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HP Care Pack |
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| The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you. In addition, the services Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; enhance your standard warranty with Accidental Damage Protection coverage; obtain consistent, expert hardware support backed by HP. |
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Product Description |
Electronic HP Care Pack Pick-Up and Return Service with Accidental Damage Protection - extended service agreement - 3 years - pick-up and return |
Type |
Extended service agreement |
Service Included |
Parts and labour |
Location |
Pick-up and return |
Full Contract Period |
3 years |
Service Availability |
9 hours a day / 5 days a week |
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The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you. In addition, the services Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; enhance your standard warranty with Accidental Damage Protection coverage; obtain consistent, expert hardware support backed by HP. |
Type |
Extended service agreement
|
Service Included |
Parts and labour
|
Location |
Pick-up and return
|
Full Contract Period |
3 years
|
Service Availability |
9 hours a day / 5 days a week
|
Service & Support Details |
Extended service agreement - parts and labour - 3 years - pick-up and return - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years
Accidental damage coverage |
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