The terms herein regulate the consumers use of products and services provided by ICCM.
These conditions apply to all consumer sales from ICCM as long as nothing else is agreed upon in writing between the parties.
ICCM is the registered business name of Irish Computer Consultants of Meath Ltd registered in Dublin, Ireland Company Number 442224. Postal address and Office Ryan House, Emmet St, Trim, Meath, Ireland, registered VAT number IE9660610P
All prices displayed on the website are exclusive of VAT and delivery unless otherwise stated, VAT and delivery charges will be added at the checkout stage, the total cost will be visible prior to you completing the purchase. Product prices may fluctuate due to currency exchange rates and supplier price variations. ICCM reserves the right to refuse delivery on any products with regard to price fluctuations and stock levels. All delivery times are estimations only and are reliant on courier and postal services that are outside of the control of ICCM. An order confirmation does not constitute a contract. It is merely an acknowledgement that your purchase request has been received.
Items that are in stock will be dispatched within 48 hours, there may be a delay for items that are out of stock at the time of purchase but in any event these items will be delivered within 30 days of the purchase, items will be dispatched to the address provided by the customer during the transaction.
All references to time are referring to working days. We reserve the right to change any given delivery time without further notice. Any changes in price occurring after the time of ordering will not affect an order that has already been accepted.
If a pricing error has occurred, we reserve the right to offer you the item at the correct price, you may cancel the order at this stage.
Credit card and debit card details are processed securely by Royal Bank of Scotland, ICCM cannot see the card details and ICCM does not record or retain any of the customers credit or debit card details. Following a successful purchase the customer will receive an acknowledgment email confirming that the transaction was successful, the customer should ensure that they enter correct email address during the purchase in order to ensure that the acknowledgement email and any further emails are received. The customer will receive a transaction ID, the transaction ID should be quoted in any correspondence regarding the purchase.
The customer and ICCM are independent parties and nothing in the terms and conditions of this agreement shall constitute either party as the employer, principal or partner of or joint venture with the other party. Neither Client or ICCM has any authority to assume or create any obligation or liability, either expressed or implied, on behalf of the other.
If for any reason you are unsatisfied with the service that you have received you may log a complaint by email to ICCM sales sales@iccm.ie or in writing to ICCM, Ryan House, Emmet St, Trim, Meath. ICCM will make every effort to ensure your complaint is responded to in a timely manner.
Any warranty and guarantee mentioned in the product description refers to the manufacturer warranty or guarantee. If a problem occurs with a product which is covered by the manufacturers warranty or guarantee, the consumer may contact ICCM or the manufacturer to avail of the warranty or guarantee service. ICCM will endeavour to do its best to facilitate a satisfactory conclusion for the consumer.
A consumer has the right to return any goods that are faulty, are not as described or are of unsatisfactory quality, the goods should be returned in their original packaging in the same condition as when the goods were dispatched, ICCM may offer a replacement or refund for the item. A consumer has the right to return goods within 7 days of the purchase, the goods should be returned in their original packaging in the same condition as when the goods were originally dispatched. Any refund due can be created as a credit on the customers account or a cash refund can be made to the payment format that was used during the purchase, for instance if payment was made by credit card then any refund will be issued to the same credit card, if payment was made by paypal then any refund will be made to the same paypal account etc.
The terms and conditions shall be governed by and construed in accordance with consumer laws of Ireland applicable therein in accordance with EU regulations.
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